Frequently Asked Questions

When can I expect to receive my order?

• Books and Journals (2012 - present) will be shipped directly from publisher

• All other items will be shipped from CENTRO office upon periodic return to the office by Centro staff    given COVID-19 related college safety rules.

Do you offer free shipping?  Yes

How can I claim the 15-20% discount?
All items at Centro Store are eligible for discount.

• Online: Just load your items to the cart and the discount will be calculated before payment is submitted based on amount of sale. 

• Order Form: You need to calculate and deduct the discount on the form.

15% discount will be applied to a $100 minimum order
20% discount will be applied to a $150 minimum order

Can I make classroom-related use bulk order purchases?

a-      Bulk Centro Journal and Book orders for classroom use are available for purchase at a 40% discount. Free instructor exam copies included with purchase.  

b-     Centro Educational Materials (pg.10 in catalogue) are also available at 40% discount. You must submit a written plan documenting proposed program use.

To bulk order you must first submit a written request to Ileana Pineiro via email: ip520@hunter.cuny.edu

Institutional Purchase Orders:

Institutional purchase orders must be sent to Centro by mail or via email to: Ileana Pineiro, ip520@hunter.cuny.edu

• If submitting a purchase order, Centro will invoice the institution for payment.

• Institutions have the option of pre-payment.  To do so, use the Hunter College FEIN         13-6001027.

• New York State Sales tax applicable except for institutions with a tax-exempt status certificate.   A copy must be submitted with the order.

I am having a problem placing my order. What should I do?
Contact Ileana Pineiro via email: ip520@hunter.cuny.edu or leave voice message at 212-772-5714